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Re: Uploading epub

Error when uploading .epub file via the Dropbox website

FlorisB
New member | Level 2

Having trouble uploading epub. Everytime when I upload epub i got the message 'Someting went wrong

 

3 Replies 3

Re: Uploading epub

Celeste
Dropboxer

Hi there @FlorisB, welcome to the Community! 

Our website has a soft limit of 50 GB for web uploads, so a first step would be to ensure that the .epub file is smaller than that.

If the file is under 50 GB, do you get the same error if you use a different browser or incognito window?

Let me know and we can take it from there. 

Thanks!

 


Celeste
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Uploading epub

FlorisB
New member | Level 2

The file is 37.5 GB so that would be OK i guess. Other epubs are uploading well.

 

Re: Uploading epub

Celeste
Dropboxer

Thanks for checking @FlorisB!

Do you get the same error when you try to upload it from a different browser and/or incognito window? 

If you do, please send me a screenshot of it (omitting any personal info) and we will look into it. 

Thanks!

 


Celeste
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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