cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We want to make our Community work for you and we need your help. Take our short survey!
Close

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Everytime a file in a queue completes uploading, upload stops.

Highlighted

Everytime a file in a queue completes uploading, upload stops.

New member | Level 2
New member | Level 2

Hello. 
As in the subject, I have a few files in a queue to upload.
Each time one of them is completed, upload stops.

I get no error messages, if I hover on the Dropbox icon I get:
"4 files uploading, 0.0 KB/s, 2 days remaining".

Then I have to close the app and re-launch it to start uploading the following file (stopping and restarting synchronization doesn't work). At the end of which, upload stops again and I have to repeat the close/re-launch dance.

Thank you!

 

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Everytime a file in a queue completes uploading, upload stops.

Dropboxer
Dropboxer

Thanks for the screenshot @ElimGarak!

Let's fix this. I see you have a Beta version of the Dropbox desktop app and Betas are still under testing. Our first step would be to run the update for our latest stable version. Stable Build 88.4.172. No need to uninstall or anything. Just reboot after you download and run this version. 

Note pushpin

If the Dropbox desktop app runs a Beta again, please turn off early releases, here and run the stable update once more. 

This should fix your upload issue. But let me know if it doesn't! 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

4 Replies 4
Highlighted

Re: Everytime a file in a queue completes uploading, upload stops.

Dropboxer
Dropboxer

Hi @ElimGarak!

Thanks for reporting. 

What version of the application is giving you this problem? 

How is your Internet connection when this happens? 

Please add a screenshot of the error message you reported you are getting. 

Thank you! 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: Everytime a file in a queue completes uploading, upload stops.

New member | Level 2
New member | Level 2

Hi Fiona,

First of all, thank you for the answer.
The version of the application is 90.3.921
My Internet connection keeps running while this problem occurs.
I don't get any error message, it just stops uploading the files when one of them is complete.

image.png

Thanks again!

Highlighted

Re: Everytime a file in a queue completes uploading, upload stops.

Dropboxer
Dropboxer

Thanks for the screenshot @ElimGarak!

Let's fix this. I see you have a Beta version of the Dropbox desktop app and Betas are still under testing. Our first step would be to run the update for our latest stable version. Stable Build 88.4.172. No need to uninstall or anything. Just reboot after you download and run this version. 

Note pushpin

If the Dropbox desktop app runs a Beta again, please turn off early releases, here and run the stable update once more. 

This should fix your upload issue. But let me know if it doesn't! 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Highlighted

Re: Everytime a file in a queue completes uploading, upload stops.

New member | Level 2
New member | Level 2

Done everyting, thank you. I'll test it as soon as possible, but I hope this solved the issue.

 

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?