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Excel needs to be open to access file

Excel needs to be open to access file

New member | Level 2

My dropbox, files and links in files is working on my desktop.

On my Ipad, the files are all there in the dropbox app but when trying to open the excel file in dropbox, I can only view it. It prompts me to open Excel and once it is open in excel I can edit it but the links do now work.  All links are to other dropbox files all showing but  links are not working as they are not linking to the dropbox file.

 

Anyone can help ?

3 Replies 3

Re: Excel needs to be open to access file

Dropboxer

Hello there @kerryluby, thanks for posting!

 

When you have the chance, please check out Walter's post here for some more info on this.

 

In this case, it may not work through the mobile device, as the files are not available locally in the device's storage the same way they would be on a computer.

 

Let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Excel needs to be open to access file

New member | Level 2

Thanks Daphne,

All of the files where the links are pointing to are in Dropbox as well.

 

So on both computer and ipad - all files are in both.

 

Access is available to all files on both.

 

Please advise.

Re: Excel needs to be open to access file

Dropboxer

The issue with linking other files within a document is that the filepath will change depending on the device.

 

The device that you initially setup the links on would work fine, but for other computers they can have a different username for the device, and therefore the file path is different.

 

Also, with a mobile device, there isn't a local file storage similar to the way it is on a computer. This complicates matters further as there isn't a specific 'filepath' so to speak.

 

Sorry to be the bearer of bad news here, but it would be expected to not work on the mobile device due to this as the Excel app won't be able to read a 'filepath'.


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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