Extended Version History for $39.99 - only new files??

[cheezwhizkid]

I am doing a major cleanup and deleted thousands of files. I wanted to use Dropbox to retain those deleted files for an extended period of time beyond the standard 30 days. I was all excited when I discovered "Extended Version History" on the Dropbox website. Reading the product description, it says "applies to any file deleted or modified after purchase". Huh? only the files I delete in the future? Am I reading correctly? Why can't it extend the lifespan of files already deleted? What are my options other than recover and delete again (which is not practical nor going to happen),

[Mark · Accepted solution]

Unfortunately that is the only way - all upgrades etc. are only active from time of purchase. 

[cheezwhizkid]

Thx, I get that it's a service going forward but it seems a bit off that you have all these files that will expire shortly that cannot be extended for some unbeknownst reason. 

[merika87]

Hello,

I need information. 

I would recover some files that I have uploaded and deleted in the latest 3 months  but I have a basic account now. 

What can I do?

Should I pay for a business account? 

By doing this... Will I recover these files back by the 29th? 

[Mark]

Hi @merika87 

I'm afraid there is nothing you can do - the deletion timescale on the files relates to the date of deletion. So, if you did not have a Paid account at the time you deleted them they are not recoverable after 30 days. Unfortunately upgrading now will not get you your files back. 

[Chris222]

I want a 1 yr upgrade for $39.99

[Mark]

I dont believe it is available to purchase any more. 

If it is it will be available via https://www.dropbox.com/manage/subscriptions