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Extreme slowness while annotating pdf in web interface

New member | Level 2
New member | Level 2

My team and I are pulling our hair out at how incredibly, mindbogglingly slow the web interface becomes when we annotate a pdf magazine proof. After about 10 comments it becomes practically unusable - which is a problem when you're trying to proof a 120 page magazine. This is happening for multiple users on multiple browsers. Any advice?

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Re: Extreme slowness while annotating pdf in web interface

Dropboxer
Dropboxer

Hey there @pranada783, welcome to the Dropbox Community!

To make sure that we've covered most initial troubleshooting, could you let me know if you've tried:

  • Clearing your browser's cache?
  • Temporarily closing or disabling browser extensions or plugins? 
  • Using incognito window?

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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