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Extremely slow speeds today

PTV1 New member | Level 2
New member | Level 2

Good Morning All,

Having real speed issues with dropbox today -

First using the desktop App I was told 7/8 hours to synch approx 50GB, That was a footage dump from 3 memorry cards.

As we have a broadcast deadline to meet I decided to use the web broswer version to just get the files I need for right now -  that was around 12GB - however each 2.12GB file is taking close to an hour with a donwload speed of 637 KBS, and the speed has been getting slower by the hour.

Rebooted my system, checked the ethernet cable and everything is working fine on that end. Speed test was in line with usual speeds. Usually I'd assume its an internet issue locally but a 4.6 GB donwload from Vimeo just took 8 minutes while dropbox is still struggling with a 2.2GB file that has an ETA of 48 minutes.

Any thoughts?

Thanks Neil

1 Reply 1

Re: Extremely slow speeds today

Dropboxer
Dropboxer
Hi @PTV1, sorry to hear about this. 
 
In order to have a better look into this, I’d recommend we move this discussion to email. As such, I was able to locate your ticket and have replied to you there. Please check your inbox for my latest message and we’ll take it from there. 
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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