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New member | Level 2

Hello. Im having some serious issues. Ive used dropbox for a while now storing all my important documents. Two of my main folders are nowhere to been seen. Im starting to panic as ive got all my most valuble docuements/receipts in there for my company. I can find nowhere where i can access the main help department!! Please someone who works for the company email me on [removed per the Community's Guidelines]. thanks in advance

1 Reply 1



Hello there @Michael Clarke; welcome to our Community and sorry to hear about your missing files


Can you please let me know if you see any sign of them in your homepage or the deleted files page?


If not, you can also take a look at your events page as this is the place where all uploads, edits and deletions are normally logged.


Keep me posted on your findings, Michael. 


PS:For more information on your support entitlements, you can take a look here.

Community Moderator @ Dropbox

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