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FOLDERS NOT SEEN ON WEB

FOLDERS NOT SEEN ON WEB

JasQZ
New member | Level 2

Help! All my files and folders are missing in Dropbox web but they can be seen and can be accessed on my PC. I can't even click on my profile's icon on the dropbox web. 

1 Reply 1

Re: FOLDERS NOT SEEN ON WEB

Hannah
Dropboxer
Hey @JasQZ, thanks for posting in our Community and happy Monday!

If you see your files on your PC, but on the web, it means that they have not synced to your account online.

Can you check the sync status of the Dropbox application on your computer?

You can see that by hovering your mouse over the Dropbox icon in your system tray.

Let me know what you find!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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