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FR & ENG How to share big files with my clients ?

New member | Level 2
New member | Level 2

(En Français plus bas)

Hi all,

I'm supposed to send and share some video with a group of clients but each files is around 18 giga for a total of 200g !

So I ask my clients to upgrade their Dropbox so I can put my videos in it without having to pay the upgrade, but it didn't work, even after that the site continue to say

"There is no more free space on your dropbox, to import your file you have to add some stockage on your dropbox"

I don't understand, do I have to also pay for this ?

Thank you for your answers 👍👍👍

 

FR:

Bonjour à tous,

Je dois partager à mes clients de gros fichiers vidéos, chacun pesant environ 18giga pour un total de 200giga

 

Cependant, même après avoir demandé au client de libérer de l'espace sur le dropbox pour pouvoir mettre une grande quantité de fichier dessus je recois le même message d'erreur quand j'essaye d'uploader une vidéo :

"Il n'y a plus d'espace libre dans votre Dropbox.
Pour pouvoir terminer l'importation de "ce fichier", vous devez ajouter de l'espace de stockage à votre Dropbox. "
 
Je ne comprend pas, dois je également payer pour mettre un fichier lourd sur un dropbox partagé déjà upgrader ?
 
Merci d'avance
1 Reply 1
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Re: FR & ENG How to share big files with my clients ?

Dropboxer
Dropboxer

Thanks for reaching out to us here @JulesJules!

Since you need to add the video to your account to share this with your clients, you will also need to have enough space within your Dropbox account to hold these large videos.

From what you mentioned, it sounds like you might be using a shared folder to share the videos, is that right? Shared folders will take space on all accounts the folder is shared with. 

I hope this helps, let me know if you have any other questions!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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