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File Deletion Warning Question

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File Deletion Warning Question

New member | Level 2

Hi Dropbox Community,

 

I am having an issue recently with the automatic sync with the notes program I use called Notemaster. Every time I go to a note I'm writing in, I get a message that lists many of my note files and says they will be deleted if I continue with this sync. It also says this is usually caused by notes being deleted in Dropbox. I can't figure out why this is happening. I have plenty of available storage both on my iPad and in my Dropbox. Can someone help me understand what this is and how I can continue to sync without deleting old files? Thanks very much!

 

 

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Re: File Deletion Warning Question

Super User II

@bman92 wrote:

Every time I go to a note I'm writing in, I get a message that lists many of my note files and says they will be deleted if I continue with this sync.


And this is a warning you get within the Notemaster app? If so, you'll need to reach out to their support group as it's not a message from Dropbox. In all likelihood, if the notes no longer exist in your Dropbox account, Notemaster is going to delete them because you're trying to keep things in sync with Dropbox.

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