File Saving Issues (Adobe Audition)

[ThomasGB]

Hi folks! 

I've been running into exactly the same issue as Johnny in the below thread:

https://www.dropboxforum.com/t5/Dropbox-files-folders/File-saving-problems-audio-and-word/td-p/42155...

Was there any resolution to this? Adobe Audition is my #1 most used program - I record voiceover for a living and use Dropbox for sending files to clients - and the issue seems to have gotten worse lately, for whatever reason. 

[Walter]

In that case, I'd recommend pausing sync while editing your files or quitting the app and relaunching it once you're done with your edits @mikepav 

I wish I had a better answer for you. 

[Cyberlearn]

Audio files from 2020 and before won 't load into Adobe Audition.  There are error messages galore.  DropBox has identified this problem but

it persists.  I have to hire -and pay- an expert to get me one of those files every time I need it.  Does anyone have a fix, suggestion or 

know someone at DropBox - a real person- I can call???????

[Megan]

Hi @Cyberlearn, how are you? 

I merged your post to this thread, which seems relevant. Have you tried any of the steps my colleagues provided above? 

Keep me posted! 

[plasticbox]

I too am experiencing this issue with saving files from Adobe Audition into a Dropbox folder, where I get the "error occurred when saving the file to disk" message.

Pausing the sync resolves the issue, but is not a solution, as all my audio files are saved on Dropbox, and because I use "save hard drive space automatically" option, it downloads requested files on demand.  So I need the software to be active throughout my editing.

It seems to be a common issue, so I would hope some time could be dedicated to Dropbox actually investigating and resolving this issue please.

[djhaystack]

Still no update? Come on... this is killing me!