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File Search not working in FireFox

File Search not working in FireFox

Yuikol
Collaborator | Level 8

Dropbox.com search bar is not returning any files. Chrome is working. Both browsers are up-to-date. I tried clearing cache on Firefox.

 

Firefox:

Yuikol_0-1630258477269.png

Chrome:

Yuikol_1-1630258569876.png

 

 

1 Accepted Solution

Accepted Solutions

Re: File Search not working in FireFox

Yuikol
Collaborator | Level 8

It worked in incognito mode. I looked at my extensions and disabled the ad blocker. Started working again.

The specific ad block was getadblock.com

View solution in original post

3 Replies 3

Re: File Search not working in FireFox

Lori
Dropboxer
Happy Monday @Yuikol, and thanks for posting about this here! 

I wanted to check in and ask if this behavior persists on Firefox today as well. 

If you restore the browser to its original settings, after clearing the cache, do you notice a different behavior then? 

Keep me posted.

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: File Search not working in FireFox

Yuikol
Collaborator | Level 8

It worked in incognito mode. I looked at my extensions and disabled the ad blocker. Started working again.

The specific ad block was getadblock.com

View solution in original post

Re: File Search not working in FireFox

Lori
Dropboxer
Awesome! Glad to see this is no longer bothering you @Yuikol

If anything else comes up, you know where to find us.

Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Yuikol Collaborator | Level 8
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