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File is not getting uploaded to dropbox desktop app, showing blue symbol of sync

File is not getting uploaded to dropbox desktop app, showing blue symbol of sync

New member | Level 2

i All,

 

I am unable to upload my pdf or any txt files to dropbox desktop app. Whenever i tried to drag and drop any file from my system desktop to dropbox desktop app, it will show file is in sync. Looks like file got stuck at syncing. But when i tried to upload the same files onile, got uploaded successfully. Please find the below screenshot.

 

Please share your thoughts on this, will be helpful to fix this issue.

 

 

Thanks

Nitesh

2 Replies 2

Re: File is not getting uploaded to dropbox desktop app, showing blue symbol of sync

New member | Level 2

Hi All,

 

Please reply if anyone has idea how to fix it.

 

Thankd in Advance.

Re: File is not getting uploaded to dropbox desktop app, showing blue symbol of sync

Dropboxer

Hello @niteshthakur, I hope you're having a good day so far!

 

What does the sync status of the desktop app show at the moment? You can see this by clicking the Dropbox icon in your menu bar/system tray.

 

Also, what version of the app do you have installed?

 

Let me know what you find!​​​​​​​


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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