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File recovery

File recovery

lynmett
New member | Level 2

I deleted files from a shared folder within the last week but my deleted folder is empty. Is there any way to recover these?

3 Replies 3

Re: File recovery

Sanchez
Dropboxer
Hey, @lynmett, welcome to our online community. 

I’d like to know exactly what it was that you deleted, and how. 

Can you please tell me? 

- Did you delete files or folders? 

- Were these shared with you, or did you own them? 

- What were your steps when you deleted these items? 

Let me know, and we’ll go from there! 
 

Sanchez
Community Moderator @ Dropbox
dropbox.com/support


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Re: File recovery

lynmett
New member | Level 2

I deleted files - they were recordings.

They were shared with me but I had editing access. Others see the folder as empty.

I believe I opened the folder, selected all and then selected delete. I didn't realize it was a shared folder, I thought they were on my computer. Funny thing is I thought I did it less than a week ago but my deleted file folder is empty.

Re: File recovery

Walter
Dropboxer
In that case, you can take a look at your events page as well @lynmett.

This is the place where all uploads, edits and deletions are normally logged so it should give you a hint. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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