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File selection scrolling to bottom

File selection scrolling to bottom

gregneese
New member | Level 2

When I attempt to select a specific folder that begins with the letter K, Dropbox takes me all the way to the bottom of all files. I’m not able to select any other lettered folders, I have to manually scroll up to select the folder I want to view or use. This happens on all platforms, Windows OS and IOS.

1 Reply 1

Re: File selection scrolling to bottom

Hannah
Dropboxer
Hey @gregneese, thanks for reaching out!

Are you having this issue on the Dropbox website or the application (both mobile and desktop)?

If it's on the website, can you try from a different browser or from an incognito/private browsing window, to see if that helps?

Let me know how it goes!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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