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File upload errors

File upload errors

New member | Level 2

I'm running into an issue where I can't load up several files at once to upload into my dropbox. I end up getting errors with the upload just gets stuck at "1 minute" left and then throws an error.

When I then try just uploading one file at a time it will only work sometimes. Jpgs and PNGs don't seem to have and issue but PDFs and other large format files invariably choke if they are over 200mgs.

 

I thought maybe this was due to my VPN but it still happens even when I disable the VPN. So is it a problem with Dropbox isself?
I only started having this problem when they revised some of their UI.

I'm trying to upload into a folder when I'm on Firefox if that info is of any help.

Any suggestions out there?

2 Replies 2

Re: File upload errors

New member | Level 2

I figured it out. It was Firefox and the NordVPN plugin that was installed on it which was causing the issue.

 

Re: File upload errors

Dropboxer

Hi there @ed f.6, thanks for keeping us in the loop. 

 

I'm glad to hear that you were able to resolve your concern in the end - awesome work with the troubleshooting!

 

If anything else comes up in the future, don't hesitate to give us another nudge, and we'll get back to you as soon as possible. 

 

In the meantime, I hope you have a lovely day ahead!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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