OK, I did a couple tests (because I didn't believe what I read on the message board concerning files being deleted from my Hard Drive when I delete them from Dropbox - THIS should have been explained by the Dropbox pros.
Here goes - test it yourself if you don't believe me - I double dog dare ya'
Is this the way it is supposed to work? It seems counter-intuitive to me and I suspect it would to others as well AND could lead to unexpected deleted file on your hard drive.
Hi @Dwight1955, thanks for messaging today!
I've tested this on our end and can't get the same behavior. Assuming you are copying the file from any location, it should never be deleted from the origin. Likewise, if a copy is saved on the desktop, and then you edit and save it in the Dropbox folder, the old file won't be deleted from the desktop.
The only possibility I can think of is the method in which you're copying files, or an app or OS setting that is deleting them from the origin, so this would be unrelated to Dropbox.
Does it only occur with text files? Which apps are you using when copying or editing files?
Keep me posted!
Ok, here is what I just tested:
I have a folder on my desktop called "Cloud" and it contains shortcuts to Dropbox and OneDrive.
The previously described situation only occurs when I copy/paste the text file to the dropbox shortcut. If I do the same thing with Onedrive it works fine.
The process is as follows:
1. I create the text file "eeee.txt" by right clicking on the desktop then selecting "New" and then select "Text document".
2. I add text to the "eeee.txt document on my desktop using notepad and save it.
3. I select the file "eeee.txt" and then ctl/copy.
4. I right click on the Dropbox shortcut and select "paste".
5. The "eeee.txt" file appears in dropbox but it disappears from my desktop.
6. I copy "eeee.txt" back to my desktop.
7. It appears on my desktop (and still appears in Dropbox).
8. I modify the "eeee.txt" file on my desktop using notepad.
9. I copy the modifed version of "eeee.txt" to the Dropbox shortcut.
10. It asks if I want to replace the file in the destination and I click on that option.
11. The modified version of "eeee.txt" appears in Dropbox, but disappears from my desktop.
This does not occur with Onedrive.
The problem I explained earlier is compounded by the possibility that, when you are running out of space (especially in the basic (free) plan where you have 5GB), and you delete the Dropbox copy of the file (assuming that it is still on your hard drive), down the road you are left wondering what happened to the file on your hard drive.
Thanks for the info. This doesn't appear to be an issue with Dropbox, but more with how the OS is handling the copy/paste feature when using the shortcut.
If you copy and paste files directly into the normal Dropbox folder, and not the shortcut you created, does it work normally?
I guess I have a problem with your answer if you mean that the problem is only Windows (in my case Windows 10). If this were the case, it seems the problem would manifest itself with other cloud shortcuts as well - but it doesn't. The only time I have the problem is when I copy/paste a file from my hard drive to the dropbox shortcut. I think that this should be looked at as a dropbox issue (maybe in the way it works with Windows) and either it should be fixed or people should be made aware so they can avoid data loss. Please get back to me at your earliest so I can decide my next step.
I realized that I didn't answer your specific question as to whether it works just doing a copy/paste directly to the drive. It does work, but I thought I made that clear in my earlier response. I don't mean to offend you , but I am starting to feel offended by what I feel is your sidestepping the real issue. I realize that this could be an image problem as well as a technical problem for Dropbox, but it needs to be admitted first and then fixed. Please re-read my post and subsequent replies so I don't have to repeat myself. I understand how a developer feels when his/her program/application isn't working as expected - I worked in corporate IT my entire 30-year career and I know a problem when I see one and also know it should be dealt with.
I just had an idea that will both get feedback and communicate a possibility of data loss. Why don't we explain the problem to the Dropbox community and then do a survey of whether they view this as a problem with the APP or solely an OS (Windows) issue and what they feel your response should be. If you don't have the time or still feel the same way, I volunteer to do this for you. In the meantime maybe it would be a good idea to open a ticket with Windows support. I am sure that would be easier for you than myself since I have been retired for 10 years and operate my own farm with 56k internet speed (not dial-up). Looking forward to your response.
P.S. Sorry for the terseness, but I get that way when I feel that I am either being blown off, or worse, patronized.
Sorry for being tiresome, but your last response got my goat (I am, after all a farmer). If your next response is for me to just not copy/paste to a dropbox shortcut, but rather do that directly to dropbox, I guess I have a couple problems with that. 1) Other innocent dropbox users may be tempted to do the same thing and at least should be made aware of the danger and instructed not to do that. 2) It is like the patient who said to his physician "Doc, my arm hurts when I move it this way." - To which the doctor says "Well, then just don't move it that way".
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