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Files Deleted

Files Deleted

nicole-em
New member | Level 2

I went to access my Dropbox tonight and it appears it has reset to almost 2 years ago. I have been using dropbox to make folders to save files for a specific class. All the folders corresponding to my current class are gone and folders that I thought I deleted at least a year ago are present. I definitely accessed the new folders last night, but they are gone now. I went to the deleted files menu on dropbox.com and they were not there either. Please let me know if there's anything that can be done, I have a lot of important work in those files.

1 Reply 1

Re: Files Deleted

Walter
Dropboxer
Hey @nicole-em, thanks for joining our Community and sorry to hear about this.

Could you please take a look at your events page and let me know if you see any signs of your missing files there?

This is the place where all uploads, edits, and deletions are normally logged, so it should give you some clues about what might have happened. 

I hope this helps!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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