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Files Missing on Downloading Dropbox app to

Files Missing on Downloading Dropbox app to

New member | Level 2

Hello.

Just screwed-up.

Problem:

Downloaded Dropbox on new device, about to sign it, pressed wrong button h instead of signing me in to my account it signed me up for a new account yet still with my same google gmail address & password. Files all gone. Seems like it reset h overwrote with an all new account. Any suggestions on how to resurrect? Much appreciated. This is like coping a kick in the face on a Monday morning.

 

1 Reply 1

Re: Files Missing on Downloading Dropbox app to

Dropboxer

Hi @Seabas, thanks for messaging the Community!

 

Currently, it isn't possible to create a second Dropbox account with the same email as an existing account. 

 

Could you signing out of the app and then back into your correct account? 

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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