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Files Stored in 2014 Cannot be Seen

Files Stored in 2014 Cannot be Seen

addisonpelayo
New member | Level 2

Files I saved in the year 2014 in dropbox cannot be found. I haven't used my dropbox account til now. Is it possible that dropbox remived my files since I was idle for a long time?

1 Accepted Solution

Accepted Solutions

Re: Files Stored in 2014 Cannot be Seen

Rich
Super User II

@addisonpelayo wrote:

Files I saved in the year 2014 in dropbox cannot be found. I haven't used my dropbox account til now. Is it possible that dropbox remived my files since I was idle for a long time?


If your account was idle for more than a year, it may have been deleted due to inactivity. Dropbox sends several emails before this happens. If your account was deleted, you've likely signed in to a new, empty account. Unfortunately, once an account has been deleted, neither the account nor the files within it can be restored.

View solution in original post

2 Replies 2

Re: Files Stored in 2014 Cannot be Seen

Rich
Super User II

@addisonpelayo wrote:

Files I saved in the year 2014 in dropbox cannot be found. I haven't used my dropbox account til now. Is it possible that dropbox remived my files since I was idle for a long time?


If your account was idle for more than a year, it may have been deleted due to inactivity. Dropbox sends several emails before this happens. If your account was deleted, you've likely signed in to a new, empty account. Unfortunately, once an account has been deleted, neither the account nor the files within it can be restored.

View solution in original post

Re: Files Stored in 2014 Cannot be Seen

addisonpelayo
New member | Level 2
Thank you!
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    addisonpelayo New member | Level 2
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    Rich Super User II
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