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Files and fowlders completely missing

Files and fowlders completely missing

JPV1
New member | Level 2
I had dropbox downloaded into a pc wich run windows 10 so I could manage my files directly in it (didn't use it very much though). Last friday i had to take that pc to a tech because it had been running slowly for a long time and when i got it back and reinstalled all the apps i noticed most fowlders containing tons of important pictures went missing! I logged in to Dropbox from google chrome and saw the same thing. I can't find those files even in the last-30-days-deleted place. Does anyone know what could have happened?
1 Reply 1

Re: Files and fowlders completely missing

Lori
Dropboxer
Hi @JPV1, thanks for posting to our Community! 

I recommend that you look at your events page as well, as it will provide you with a clear picture of what has occurred.

The Events tab shows you a summary of all activity in your account, including file events (adds/edits/deletes) and shared folder additions and deletions.

Can you check, and let me know what you found? 

Thanks!

Lori
Community Moderator @ Dropbox
dropbox.com/support


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