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Files are disappered

Files are disappered

olga_koksharova
New member | Level 2

Hello all! Could you please help? My files are disappered (maybe because i didn't log in the account a long time). Is it any possibility to recover them?

 

1 Reply 1

Re: Files are disappered

Huntikgo
New member | Level 2

Files generally dont dissappear between long intervals of use. Try checking the deleted files section on your dropbox website. If there has been a too long time since you "deleted" your files, try sending a support ticket to recover the files if it hasn't been too long. If it has been a LONG time, your data cache might have been cleared.

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