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Files deleted by drop box

Files deleted by drop box

gcragg
New member | Level 2

Last year my files were deleted from drop box. Is there a way to get these back? They are not in the deleted section. I was wanting to upgrade dropbox but I'm not trusting all my photos to dropbox if it has lost all my files from my residency.

1 Reply 1

Re: Files deleted by drop box

Rich
Super User II

@gcragg wrote:

Last year my files were deleted from drop box. Is there a way to get these back?


FIles deleted that long ago cannot be recovered. The recovery period is 30 days for Basic, Plus and Family accounts, and 180 days for Professional and Business accounts.

 

Also, Dropbox doesn't delete your files, even if you go over your storage quota. The only time Dropbox would delete your files is if your account was idle for more than a year, at which point the entire account and all files in it would be deleted due to inactivity.

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