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Files disappeared

Files disappeared

Antonia4
New member | Level 2

Long time ago I used to have a Dropbox with photos.
Then I tried to get information from my files in 2018 and I was told to send email to reactivating-help@dropbox.com. No one as ever give me a solution, but I would like to recover my family photos.
It is a bad service that no one can give me a solution.

1 Reply 1

Re: Files disappeared

Mark
Super User II

Unfortunately if an account is removed for inactivity it is not possible to recover it. 

 

 

https://help.dropbox.com/accounts-billing/settings-sign-in/email-about-inactive-account 


 


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