cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Files lost while transferring to a pendrive

Files lost while transferring to a pendrive

New member | Level 2

Hi everyone! I really hope someone can help me. Today I cut and pasted some files from Dropbox to an USB pendrive but one folder was pasted completely empty with no files even if there were many (mostly pdfs and words). I tried to re-past the folder but it didn’t work. I also canceled, so that the folders would be re-uploaded to Dropbox, but that folder was pasted empty. I need those documents, can I get them back? Thank you in advance for your answers.

1 Reply 1

Re: Files lost while transferring to a pendrive

Dropboxer

Hey @Susanna Nava, let's see what we can do here. 

 

The first step is to check if you see the folder or the files in your deleted files tab online. 

 

If you do find them there, you can restore them by following these steps

 

Give that a try and let me know how it goes, thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?