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Files missing, not appearing among the eliminated files. how can I find them?

Files missing, not appearing among the eliminated files. how can I find them?

Patate
New member | Level 2

I may have inadvertetly deleted some files but I cannot find them among the elminitated file in my dropbox. Is it possible to have access to my dropbox files in the state they were 8 days ago?

1 Reply 1

Re: Files missing, not appearing among the eliminated files. how can I find them?

Lusil
Dropboxer

Hi there @Patate, let's see what we can do on this together. 

 

In general, any deleted files can be restored within your account's recovery window.

 

For example, if you are on a Basic account, you can do so if the files were removed within the last 30 days. 

 

Have you had a look through out your deleted files tab and events page for more info?

 

Give me a nudge with what you find, thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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