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Files not synchronizing to my account online to a shared folder. How can I fix this?

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Files not synchronizing to my account online to a shared folder. How can I fix this?

New member | Level 2

Hi,

Can anyone help me to understand why my dropbox files in my computer are not showing in my dropbox account. And also I uploaded new files in my dropbox account to a shared folder (members are already allow to edit) but other members can not see the new files in their accounts.

How can I change this?

 

Best

1 Reply 1
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Re: files not synchronizing

Dropboxer

Hi there @Belenn, I hope you're having a good day!

 

Can you let me know what the sync status of your desktop app is showing at the moment? You can see this by clicking the Dropbox icon in your menu bar/system tray.

 

Also, do you happen to see any updates they might be making in the shared folder?

 

Looking forward to your reply!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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