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File reverted back to the old version.

File reverted back to the old version.

zpacsi
New member | Level 2

I worked in an Excel file on the computer and saved it. A few hours later when I opened it again, it reverted back to a 16 day old version. Nobody else accessed it, the file is in use and saved several times every day. What's going on?

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff

Hi @zpacsi, welcome to our Community! 

 

As a first step, can you check the file's version history and let me know what you find there? 

 

Another place I'd like for you to check would be the events page

 

Let me know what you find!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

4 Replies 4

Megan
Dropbox Staff

Hi @zpacsi, welcome to our Community! 

 

As a first step, can you check the file's version history and let me know what you find there? 

 

Another place I'd like for you to check would be the events page

 

Let me know what you find!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

zpacsi
New member | Level 2

hello, I checked it and it shows correctly every save up to 9 October and labels this save as 'Current version'. also this affects only said file. all other ones seemed to be correct. thanks

zpacsi
New member | Level 2

the Events page did the trick, thanks

Megan
Dropbox Staff

Awesome news @zpacsi

 

If you need anything else, just give us a shout! ðŸ˜Ž


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
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    zpacsi New member | Level 2
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