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Files should be Local, but are not syncing

Explorer | Level 4

Having a lot of trouble accessing my files in the way I need on a new computer. Basically, I want everything from my selected Dropbox folders to be available locally, NOT online. Under smart sync settings, I selected "local", rather than "online only". The files have clearly not synced, as they all have the grey cloud icon next to them and only sync when I manually open them. However, when I check the Dropbox app on my computer, it says "up to date", rather than "x days to sync". 

 

Does anyone have thoughts on how to fix this?

 

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Files should be Local, but are not syncing

Dropboxer
Dropboxer

Hi there; sorry to jump in!

 

Can you try right clicking on the files/folders that show the grey cloud icon and set them to be 'Local' through the Smart Sync options you get?

 

That should do the trick 

 

Please keep me posted! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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5 Replies 5
Highlighted

Re: Files should be Local, but are not syncing

Explorer | Level 4

Have you checked if Selective Sync is with "Select All" box selected?

Highlighted

Re: Files should be Local, but are not syncing

New member | Level 2
New member | Level 2
No, but I have all the files I need selected.
Highlighted

Re: Files should be Local, but are not syncing

Explorer | Level 4

Do you have enough space?

Highlighted

Re: Files should be Local, but are not syncing

Dropboxer
Dropboxer

Hi there; sorry to jump in!

 

Can you try right clicking on the files/folders that show the grey cloud icon and set them to be 'Local' through the Smart Sync options you get?

 

That should do the trick 

 

Please keep me posted! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Files should be Local, but are not syncing

Explorer | Level 4

This was the issue, thank you!

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