This is a very strange issue that I have been experiencing recently. First some info:
I am using a desktop running windows 10, a laptop running windows 10 and a macbook pro running MacOs X Mojave. Our company has a 25TB dropbox account.
The problem i have been experiencing is that when a specific user in our team uploads a file in dropbox it is not visible/synced to any of my windows PC's. The file is however visible in the explorer of my mac, and also via and internet browser.
I have tried the following, nothing has been succesfull.
I have turned on "show hidden files" in windows.
I have checked that the folder in question is being synced
I reinstalled dropbox
For ex. there is a folder containing 3 files, on my windows box I only see 1 of the 3 files (see pictures).