cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Firefox crashes when I upload a file

Firefox crashes when I upload a file

New member | Level 2

Firefox crashes anytime I try to upload a file. It takes about a minute to upload and Firefox crashes roughly 45 minutes into it. This has stared happening consistently with the same file since yesterday. Previously Firefox never crashed for anything! I wound up using Chrome instead.

2 Replies 2

Re: Firefox crashes when I upload a file

New member | Level 2

From my own experience Firefox has quite a bunch of problems lately and uploading files is one of them unfortunately. Personally I also encountered a crash while browsing an article and even managed to recreate this problem once or twitce. Dunno what causes this at the moment but I will surely let you know if I happen to find the solution.

Re: Firefox crashes when I upload a file

Dropboxer

HI there @andrewk11; welcome to our Community!

 

I was just wondering if you get any different results on a private browsing window with no extensions or plugins running. 

 

In case you do, I'd appreciate a screenshot of the last screen you get so I can advise further.

 

Thanks a bunch, Andrew. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Need more support?