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Folder analytics

Folder analytics

DJCdrop
Explorer | Level 3

If I send somene a private link to a folder, is it possible for me to know if they have 
1. Accessed the folder?
2. Viewed the files in the folder?
3. Downloaded the files in the folder?

If so, where, exactly,  can I viiew this information?

5 Replies 5

Re: Folder analytics

Mark
Super User II

It isnt possible I'm afraid - you will need to ask them.


 


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Re: Folder analytics

DJCdrop
Explorer | Level 3

Thanks for the reply Mark.. but who can I contact Dropbox support? I can  no longer find a way to do so..

Re: Folder analytics

Jay
Dropboxer
Hi @DJCdrop, thanks for messaging today!

This information would only be available on a Dropbox Business team on the advanced plan, where the team admin would be able to check this information in the activity log.

If believe @Mark was referring to asking the user in question if they accessed the folder.

If you use a Dropbox Transfer, however, you will get some information about who downloaded it, and so on.

If you need any more details, feel free to message back!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Folder analytics

DJCdrop
Explorer | Level 3

Thanks for the reply Jay,

 

I created a test link to a private folder on my desktop where I have Dropbox, then sent that link to my phone email address, then clicked on the link, which then asked me did I want to open the link in dropbox, which I have installed on my phone.

Does this mean that the link can  only be accessed by the recipient of the link, if they too have dropbox installed on their phone, or is someone able to access and view the link I sent them, on Dropbox's site, without having to take the inconvenience of downloading the dropbox app and registering and setting up a Dropbox account, just to view the contents of the folder I sent them a link to, which not everyone will want to go to the bother of doing if they are not expecting the link..?


Re: Folder analytics

Jay
Dropboxer
When you say you created a link, was this using a shared link, or some other feature?

Depending on the link permissions, you can have it available to anyone who can access the link itself, so they won't need a Dropbox account.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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