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Folder missing for no reason

Folder missing for no reason

M1LK
Explorer | Level 3

Hi, I just noticed that one important folder, but that I didn't used it for a while in my dropbox just disappeared without reason. I couldn't find it in excluded files history. And because I have no idea when this happened I even tried professional version to check the last 180 days and still nothing. The rest of my other files and folders are there, just this folder went missing. This folder contains some important personal university study material and I fully trusted in Dropbox that they would be safely backed up, as normally happened in all those years that I'm enjoying it, but now I got this disappointment. Am I still able to try something else?

Thx in advance!

3 Replies 3

Re: Folder missing for no reason

Lusil
Dropboxer
Hi there @M1LK, let's see what we can find. 

Was this folder shared with you or did you create it? 

Have a look at your events page as well for any recent record on what could have happened. 

Check it out and let me know of any updates, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Folder missing for no reason

M1LK
Explorer | Level 3

Hi, I created the folder, it was not shared. I checked the events page but nothing related was there.

Re: Folder missing for no reason

Lusil
Dropboxer
Do you remember seeing it on the web at all? Were you navigating through it only locally on your computer by any chance?

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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