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Folder size mismatch

Folder size mismatch

New member | Level 2

Image 29-01-2021 at 8.09 pm copy.jpg


Can anybody help please?


MacOS Big Sur 11.1

Dropbox v 114.4.426


As you can see, despite letting this sync it would appear

Dropbox thinks I am using 3.1 GB

Mac OS Big Sur thinks the entire Dropbox folder is 8.67GB

The internal file directory file sizes add up to 1.37GB


Which is accurate and how on Earth do I get them to agree?!?



1 Reply 1

Re: Folder size mismatch

Hello there @CJE1983, thanks for posting!

That does look a little strange indeed. Can you confirm for me what the sync status of the desktop app is showing at the moment?

Also, did you recently remove some files/folders from the local Dropbox folder within the past few days?

It could be that the cache folder contains some data that's causing this difference.

Let me know what you find!

Community Moderator @ Dropbox

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