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Folders and documents not showing

Folders and documents not showing

GraceBC
New member | Level 2

I have created folders and saved documents in the past few days that don't show up in my dropbox.com account. I have the app installed and see them in my finder area, but they aren't syncing. I have logged out of dropbox and restarted my computer and nothing has worked. Help.

1 Reply 1

Re: Folders and documents not showing

Daphne
Dropboxer

Hi there @GraceBC, thanks for posting!

 

Can you let me know what the Dropbox icon in your menu bar/system tray shows in the sync status?

 

If you see any errors in the status, please send along a screenshot of this, excluding any personal info.

 

Let me know what you find and we'll go from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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