cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox files & folders

Get in sync with the Dropbox Community. Our users can answer all of your questions on files and folders. Join a discussion or start your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Folders that end with a . (dot) are not appearing locally on PCs for our team, but are for macs

New member | Level 2
New member | Level 2

Hi there,

 

Our team discovered today that any folders ending in a . (dot), fo example, a folder named "Example Folder." would not appear locally on synced file explorers for our team members using PCs, however these folders appeared for team members using a Mac.  If we remove the dot from the folder name and the folder name is changed to "Example Folder", it then appears on all synced devices locally, PC and Mac.  

 

This is a major issue for our team as we use Dropbox for the transfer of initial data with our onboarding clients.  Does anyone know if there is a way to change this setting so those folders aren't filtered out or is this a bug on Dropbox's end.  We did not get any warnings from Dropbox's UI saying these files will not appear etc.

 

Another thing to note, the users who could not see the file locally on their PC could see the file on the web.  

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Folders that end with a . (dot) are not appearing locally on PCs for our team, but are for macs

Super User II
Super User II

This isn't a Dropbox issue, but a limitation of Windows. Folders ending with a period cannot be created on Windows, so Dropbox is unable to sync them to a Windows comptuer. If you try create such a folder manually, Windows will simply remove the dot.

 

View solution in original post

1 Reply 1
Highlighted

Re: Folders that end with a . (dot) are not appearing locally on PCs for our team, but are for macs

Super User II
Super User II

This isn't a Dropbox issue, but a limitation of Windows. Folders ending with a period cannot be created on Windows, so Dropbox is unable to sync them to a Windows comptuer. If you try create such a folder manually, Windows will simply remove the dot.

 

View solution in original post

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Polls
Have you been keeping up good habits while working from home?
We've created a working from home cheat sheet to help keep up on those habits, check it out here.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?