I am working on setting up a WooCommerce store on my website. I have decided to use Dropbox to store my large product files. Many of my downloadable products include several files and are best sold in folders. I upload the product folders to Dropbox and modified the share link (deleted 0, added 1) to force the folder to download. The folder file cannot be opened when downloaded by customers. I see that the name of the folder is lost (and replaced by numbers and letters) and have noticed I can right-click and unzip the folder to reveal the contents, BUT I can't use these links because of the way it downloads on the customer end. If you know how this can be resolved, any help would be appreciated!
Solved! Go to Solution.
How are you creating the share link? I've just created one for a folder that contains multiple files and another subfolder of files. The link, modified to ?dl-1, downloads a Zip file that has the same name as the folder, and the content extracts normally.
Yes, the links I am using end with ?dl=1. The downloaded folder loses its name and appears as blank white icon instead of the yellow zipped folder icon (I use Windws). Can you test it for me? Here is the full link:
This is the link I have inputted as my downloadable product URL on Woo Commerce. Maybe it's a settings issue with the Woo Commerce plugin. Thanks so much for your help!
Thank you for sending those screenshots. It appears the link is fine, this must be a technical issue with the Woo Commerce plugin. I will attempt to resolve the issue with my web hosting service/website designer. Thanks again for helping me troubleshoot.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!