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Freeing up space on my Basic Account

Freeing up space on my Basic Account

New member | Level 2

I am having trouble freeing up space on my Basic Account

I must of added more files from my PC and now have too much 

Some files wont allow me to delete them , such as "My PC"

I can send some files to my other account (these ones are personal pics , etc)

1 Reply 1

Re: Freeing up space on my Basic Account

Dropboxer

Hi @jet2, thanks for messaging the Community!

 

It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?

 

Afterwards, you can move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

 

Let me know how it goes!

 

 


Jay
Community Moderator @ Dropbox
dropbox.com/support


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