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Getting an error when trying to preview sib files

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Getting an error when trying to preview sib files

New member | Level 2

Hello can anyone tell me why am I getting the message "Something went wrong while previewing this file." with all .sib files? (Sibelius files) the other user with access using the same version of sibelius can open the files in Dropbox. This is only a recent problem, the file opened fine previously. I did recently change my password if that means anything. Many thanks.

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Re: Error message

Dropboxer

Hi @Peter Morrison, thanks for posting today!

 

SIB files can't be previewed on the Dropbox site. Are your colleagues opening the files in Dropbox, or is the file opening in another app, instead of the Dropbox site itself?

 

This will help me assist further!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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