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Getting comment notifications but can't see the comments in file

New member | Level 2
New member | Level 2

Hey there, 

I have a big folder with a lot of essays that about 19 people are editting/commenting on/etc. 

One person started adding comments and I didn't get notification, but could see the comments. Fine. 

Now, other people are adding comments and I DO get the notification, but I can't see the comments on the file they edited. It's more than one person this is happening too.

Any ideas? Thanks! 

1 Reply 1
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Re: Getting comment notifications but can't see the comments in file

Dropboxer
Dropboxer

Hi @eblondel, thanks for posting today!

Are these users all commenting on on the same file? Are they definitely using the Dropbox comment feature to comment on the files themselves, or via some other method?

What type of file is it? Can anyone else in the group see the missing comments?

Any info you can provide, including screenshots would help greatly!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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