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Getting message – "You dont have permissions to create link to this content" even as owner/admin.

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Getting message – "You dont have permissions to create link to this content" even as owner/admin.

New member | Level 2

From a day I am getting this message whenever I have tried to create a share link –

"You dont have permissions to create link to this content"

 

  • Tried this on mac OS 10.15.6 
  • As well as on web interface. 
  • Any previously generated links are giving 404.
  • Sync/upload is working fine, but I am unable to share. 

 

Any suggestions as this has completely broken how I use dropbox with clients. 

 

I have noticed few more threads on this already but couldn't find any solution. And couldn't find a support email for basic accounts, which is why I am posting it here. Thanks! 

 

 

6 Replies 6
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Re: Getting message – "You dont have permissions to create link to this content" even as o

New member | Level 2

I'm having the EXACT same issue

I've got a few customers who recently bought stuff from me, and none of my links work for them.. and it won't let me share links!

someone, please advise

dropbox doesn't have support at weekends!?

so what am I supposed to do... I cant wait until monday for this to be resolved

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Re: Getting message – "You dont have permissions to create link to this content" even as o

Explorer | Level 4

Same problem here.
Is the first time I  REALLY need to share a big file (90GB)

Help chat works on a Mon - Fri basis, even for 2T paying users.
I'm tweeting frequently as @frankiehinrgmc to @DropboxSupport since 3 hours and nobody's aware over there.
What an awful customer service.
Looking for alternatives right now.
Any suggestion?

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Re: Getting message – "You dont have permissions to create link to this content" even as o

New member | Level 2

ive had to pay for wetransfer instead for now and use their server

this isnt good enough. What big company has NO customer support at weekends?!!?!?!

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Re: Getting message – "You dont have permissions to create link to this content" even as o

Explorer | Level 4

Just did exactly the same.

Spent 12 bucks for one month, had to split the file in smaller chunks, upload it, I'm waitin for the person to download them.
I'm on MacbookPro mid-2015 with Catalina 10.15.7

Look what those clowns had posted.Schermata 2020-11-07 alle 16.53.40.png

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Re: Getting message – "You dont have permissions to create link to this content" even as o

New member | Level 2

It seems it is working okay for me again?

Have you checked your account, let me know!

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Re: Getting message – "You dont have permissions to create link to this content" even as o

Explorer | Level 4

Yes, now is back to work.
Nevertheless I will dismiss DB asap

for online providers, no customer service means no product, for me.

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