I added users to our company's dropbox folder for editing purposes but for one specific user it will not allow me to change his status to "can edit." Dropbox is only allowing "can view" access. Why is this the case? not having this issue with any other users, no reason to believe his email/ status is any different.
Jay - thanks for the response. This user works at a business where every other user I have added has "edit" access and they all have the same emails. Doesn't make sense why this person is just "view only." Does the admin of this folder have the ability to grant edit access? Dropbox isn't even giving me the opportunity to grant edit access. Please see the attached screenshot that shows the issue.
It won't allow me to give "Chris" edit access but Debbie, Kirk and Sean have no issue. They all have the same email signature, all work at the same company. Please let me know what I need to do ASAP.
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