cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about how Alex on the Community team used Dropbox in college here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Green checks are gone and right click DB options are too after profile migration

Green checks are gone and right click DB options are too after profile migration

brian25
Explorer | Level 4

Can't seem to activate Dropbox presence in finder.  No green checks or right click menu DB options.

I did the toolbar folder click and at first it defaulted to the DB app files. I figured out how to change that back to finder, and now it does locate the Dropbox folder files, but no green checks.

 

Thoughts?

4 Replies 4

Re: Green checks are gone and right click DB options are too after profile migration

Lusil
Dropboxer
Hi there @brian25, let's see what we can do here. 

Since you're not seeing any syncing icons or menu options, it sounds like the desktop app isn't running. 

Could you make sure that the Dropbox icon comes up when you look at your system tray or menu bar?

If it's there, hover over it and let me know what it shows. 

Looking forward to hearing back from you!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Green checks are gone and right click DB options are too after profile migration

brian25
Explorer | Level 4

Yes, desktop app is running and it reflect recent changes to the finder DB folder even though there are no green checks.

 

It's a head-scratcher....

Re: Green checks are gone and right click DB options are too after profile migration

brian25
Explorer | Level 4

Ah, Finder extensions was not checked in the System Preferences.....think that fixed it

Re: Green checks are gone and right click DB options are too after profile migration

Lusil
Dropboxer
Awesome work with the troubleshooting, @brian25!

If anything else comes up, just give us another shout. 

In the meantime, I hope you have a great rest of your week ahead!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?