Dropbox files & folders
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Macbook Pro early 2015 - macOS Big Sur V 11.1
Every time I try to access a word.docx file from Dropbox on my Macbook, I get the attached error message. If I procees to recover the documents it doesn't work.
When I go online to Drop Box and downlad the same word .docx file it works perfectly.
Can anyone help me solve this problem?
Go to Solution.
I've resolved my problem by uninstalling and reinstalling Dropbox which came with an Update, so all working normally now.
Thanks for your comments
View solution in original post
LusilCommunity Moderator @ Dropboxdropbox.com/support
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Thanks for your reply.
Not sure what you mean by smart synced, so tried accessing the same files via my Mac and all worked perfectly, opening immediately, which suggests that there is an issue with my MacBook talking to the Dropbox folder stored on it.
Any further suggestions much appreciated
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