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Help - files transferred are now missing

Help - files transferred are now missing

PMARacing
Explorer | Level 3

help please - files were transferred to me in November and were visible and recently i have logged in to view them and they aren't there and they weren't deleted by me

3 Replies 3

Re: Help - files transferred are now missing

Mark
Super User II

What is www.dropbox.com/events showing?

 

How were you viewing them? Any errors?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Help - files transferred are now missing

PMARacing
Explorer | Level 3
The events section is blank. No error messages. It shows the folder that was transferred but no files

Re: Help - files transferred are now missing

Mark
Super User II

If they are not showing in Events 1 of two things has happened - they've never been uploaded to Dropbox in the first place OR they were removed so long ago that they are unrecoverable (events lists up to 6 months of data)


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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