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Help please!! First upload unsuccesfull!!

Help please!! First upload unsuccesfull!!

FabrizioRome
New member | Level 2
Please, help me!
I have a basic account (2Gb) and I tried (incorrectly) to upload my desktop folders (100Gb).
During the upload I realized it and I stopped it, because it was too large.
I don't know why but some files are not in the dropbox and are deleted from my pc.
Where they are?
Is it possible to restore the situation before my upload in order to save these files?
Thank you in advance.
2 Replies 2

Re: Help please!! First upload unsuccesfull!!

Mark
Super User II

When you upload things to Dropbox it just moves the folder they are in, so, they should still be on your computer UNLESS you actively deleted them. Do a search for file names to see where they are. 

 

A roll back may help but it could depend upon how your files are backed up.


 


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Re: Help please!! First upload unsuccesfull!!

FabrizioRome
New member | Level 2

Dear @Mark, thank you for your reply. I don't know what's happened. A couple of days ago some files were on dropbox, but today after a sincronization some of these disappeared. No files seem to have been deleted on dropbox (I checked in the deleted files). Do you know if I can restored a sort of "old image" of dropbox even if I have a Basic account? If I upgrade to  business account can I try to use the rewind proprerties? Thanks. 

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