Hi, need help, have lost a lot of photos and quite anxious to get them back.

[Steve Tibbits]

Hi,  I have had Dropbox app on my phone  and regularly went in and got photos' from a folder named Yoga.   This was where I  had professional shots of the studio , and tonight I  went in, and suddenly they aren't there.  and I  can't find them.

Please help... !!!!

[Mark]

Have a look at www.dropbox.com/events to see what happened and use https://help.dropbox.com/files-folders/restore-delete to recover if its within the recovery period. 

[Steve Tibbits]

Hi,  the above links didn't help.  just took me to some articles about other issues but not mind.....I'm unable to find my folder called Yoga.  please HELP.    I  look forward to hearing back so I  can get these photo's back.

[Walter]

In that case, can you take a look at your account's 'Shared' tab too @Steve Tibbits? 

If you see the folder listed there, you should be able to add it back to your account through the ellipsis button to the right. 

[Steve Tibbits]

Hi, I tried the shared tab I  can't see it there either.   I  really need this folder and the photo's in it to do some website updates.

what can I  do next. ?  or  Could someone from Dropbox step in and help me find it.  ?  It can't have just disappeared surely.

steve

[Steve Tibbits]

Hi, I've been trying to retreive my folder called Yoga.  I  need help.  I run a business and need those photos for updating my website...Could someone from Dropbox help me out please.

thanks, steve

[Mark]

The links I gave will show you all files and folders actions on your account - www.dropbox.com/events and what happened to them. You can use that to see where the Yoga one is. 

If you then find they have been removed you can restore them using the link I supplied. 

Also, if you are on the web you can search for file names which may help.

[Steve Tibbits]

Hi,  I think I'm closer...   I found this on the Events page.....

'You removed your access to the shared folder Yoga' .   Not sure how I  did that ,  but all I  need to know is how do I  get them back ffrom here ?

thanks, we're almost there...

Steve

[Mark]

If its available to rejoin you can do so at https://www.dropbox.com/share/folders

[Steve Tibbits]

I  can't see it there ... !!!     Why would it not be still available, this only happened 7 days ago.   I  simply  I'd be spewing if I  can't get it back.  This is kinda stuff is not redoable, it took a lot of effort to get those 150 photo's.  So this is becoming stressful to a part of me now. 

message was 'You removed your access to the shared folder Yoga'   , so how do I get this back ?  There must be a way ???