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How To Recover Permanently Deleted Folder

New member | Level 2
New member | Level 2

I permanently mistakenly deleted my shared folder, if you have any way i can recover this folder, I know there is no option in the dropbox website, if you have you any advice please help. thanks

1 Accepted Solution

Accepted Solutions
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Re: How To Recover Permanently Deleted Folder

Super User II
Super User II

No, there is no way to do this I'm afraid - you selected to permanently delete it, so thats what happens. Unless somebody still has a copy on one of their devices that folder has now gone.


 


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5 Replies 5
Highlighted

Re: How To Recover Permanently Deleted Folder

Super User II
Super User II

No, there is no way to do this I'm afraid - you selected to permanently delete it, so thats what happens. Unless somebody still has a copy on one of their devices that folder has now gone.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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Re: How To Recover Permanently Deleted Folder

Explorer | Level 4
No , this does not answer my question.
I haven’t deleted it , my account is gone and I can’t open it with the files saved in it .
Please can you tell me whether is there any chance to recover it?
Highlighted

Re: How To Recover Permanently Deleted Folder

Dropboxer
Dropboxer

Hi @Najafarias, thanks for posting on the Community!

Let’s look into this further, did you delete your Dropbox account entirely, and need to access it again, or was it a shared folder you no longer have access to?

Any info you can provide would help me to assist further. Thanks!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: How To Recover Permanently Deleted Folder

Explorer | Level 4
Hi Jay,
Thanks for trying to help.
No, I did not deleted this folder, it was pictures. I saved on Dropbox. However, it was in 2015.
Now, I cannot find those in here. As there is no files on here anymore. I wonder whether I could find those pics . And why they desapear !
Thank you for your support.
Naja
Highlighted

Re: How To Recover Permanently Deleted Folder

Dropboxer
Dropboxer

It sounds like the folder was deleted a while ago, if you can’t find it in your account any longer, or under the deleted files page.

As you mentioned you had the folder in your account in 2015, was that the last time you accessed your Dropbox account?


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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