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How can I clear the contents of my Dropbox without affecting my computer?

Explorer | Level 4

DropBox copied my whole computer inadvertently. I'm really new to DropBox and I want to clear teh entire contents without affecting everything on my computer. Not knowing much about DropBox I'm reluctant to do anything. I may have deleted a lot of files from DropBox and not sure if they are gone. I want to start over with a clean DropBox and more knowlege. 

6 Replies 6
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Re: Deleting files

Dropboxer
Dropboxer

Hey there @JoJoMiro, thanks for reaching out to us here!

 

From what you mentioned, it sounds like you enabled the computer backup feature during the installation of the desktop app on your computer. This syncs your Desktop, Downloads and Documents folders to Dropbox.

 

If you'd like to disable this then please follow the steps outlined towards the bottom of this article. Then, you can move the files from your Dropbox folder back to your local computer folders.

 

Let me know how it goes and we can take it from there!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Deleting files

Explorer | Level 4

Thanks, seems DropBox is too dangerous to use without fully understanding how it works and why. I'd like to start over with an empty box. Right now it is full and it would be much easier to add rather than delete.

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Re: Deleting files

Dropboxer
Dropboxer

Thanks for getting back to me here @JoJoMiro!

 

I understand that would be the best option for you. The easiest way to do this would actually be to move all the contents of the Dropbox folder on your computer to another location for now (eg. Desktop).

 

This will remove all the files from your Dropbox account but keep everything locally on your computer. You can then move back only the files that you want to sync into the Dropbox folder.

 

Please bear in mind that to do this you'll need to disable the backup first with the steps I mentioned above before being able to remove the "My PC/Mac" folder from Dropbox.

 

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Deleting files

Explorer | Level 4

OK, I turned off all back up options and restarted my computer. Now everthing on my desk top and documents folder is gone and only in drop box. I really hate this app and want to get rid of it completely.

 

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Re: Deleting files

Explorer | Level 4

Looks like I have gotten everything back on my desk top and my drop box is not full any more. When I search things on dropbox folder the show up as being on my computer. How do I find out how much space is available in the drop box? The back up feature is turned off, if there is nothing can I trash what is in Drop Box. 

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Re: Deleting files

Dropboxer
Dropboxer

To check the space used in your Dropbox account, you can check from your Plan page online here.

 

Also, if your Dropbox folder is showing as empty now @JoJoMiro, then there shouldn't be anything within your Dropbox account. If there are still files remaining within the Dropbox folder, then you can move these to another place on your computer to completely empty the Dropbox account.

 

The Dropbox folder on your computer is like a reflection of the files in your account online. Anything appearing in that folder will be syncing with your Dropbox account online, so anything you remove from that folder is removed from your account online too.


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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