cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox files & folders

Get in sync with the Dropbox Community. Our users can answer all of your questions on files and folders. Join a discussion or start your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Re: Uploading photos & videos

Super Collaborator | Level 20

Sorry @Antoine_BXL, I'm up to here.  On my Android phone, options ordering seems very different. I believe @Jay can give further advises.

Highlighted

Re: Uploading photos & videos

Dropboxer
Dropboxer

I amended one of the images to hide personal information.

On that screen though, there should have been 6 options, one of them being camera uploads.

Could you try deleting the app, rebooting the phone, and installing it again?

Keep me updated on this matter!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Uploading photos & videos

Explorer | Level 3

Thanks Jay for your help.

I did everything you suggested and nothing has changed: exactly same screens, same settings and no acces to the camera upload.

Regards, Antoine

Highlighted

Re: Uploading photos & videos

Dropboxer
Dropboxer

This is interesting, would it be okay if we reach out to the email address associated with your forum profile to investigate this further?


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Uploading photos & videos

Explorer | Level 3

Sure - what do you need from me?

Highlighted

Re: Uploading photos & videos

Dropboxer
Dropboxer

Sorry for the delay, I can see that you've already reached out to the team via another ticket, and a specialist team is assisting you.

I'll add your comments there for their reference. They should be able to assist from there on.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Uploading photos & videos

Explorer | Level 3
Thanks
Polls
Do you know how to organize your files and folders?
We have created a guide on folder best practice, so you can get organized now check it out here.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?